AAAD Satisfaction Survey

This satisfaction survey is intended to measure the quality of your experience with our Agency.

Case Management

On a scale of 1 to 10, with 1 being the lowest and 10 being the highest, please rate the following statements:

The case manager has a good attitude

The case manager is helpful in arranging the services I need

I case manager keeps information about me confidential

I receive accurate and reliable information from the case manager

The case manager explained the purpose of this service clearly

The case manager informed me about other community services

The case manager is prompt and courteous in keeping appointments

There was follow-up contact after referrals were made

I am satisfied with this service