This satisfaction survey is intended to measure the quality of your experience with our Agency.
Case Management
On a scale of 1 to 10, with 1 being the lowest and 10 being the highest, please rate the following statements:
The case manager has a good attitude
The case manager is helpful in arranging the services I need
I case manager keeps information about me confidential
I receive accurate and reliable information from the case manager
The case manager explained the purpose of this service clearly
The case manager informed me about other community services
The case manager is prompt and courteous in keeping appointments
There was follow-up contact after referrals were made
I am satisfied with this service